Customer Questionnaire

Dear Sirs,

We are constantly seeking ways of improving our services and we would therefore be obliged if you could spare the time to complete the following Customer Questionnaire.

Thank you in advance for your co-operation in this matter.

Your Company Details

Company Name

Address

ZIP Code

Phone

Fax

E-mail

Which Bring Logistics office do you normally contact?

Which Bring Logistics service do you normally use?

Questionnaire

Telephone Manner

Sales Attitude

Service Attitude

Response to Calls

Enquiry Handling

Response to Complaints

Compliance with Instructions

Efficiency of Handling Bookings

Accuracy of Invoicing

Compared to other agents, we are:

Which of the following influences your decision when appointing an agent?

Would you recommend our services to another company?

YesNo

What areas of improvement in our service would you most want us to implement?

Posten Group:

Bring in the Nordic region:

Bring outside Nordics:

Bring

Customer Questionnaire

Your Company Details

Questionnaire