The delivery of mail, parcels and goods is proceeding more or less as normal. 

-    These are difficult times, but we are also seeing a national mobilisation resulting in deliveries to Norwegian households and customers proceeding more or less as normal. We are doing everything we can to maintain a high quality in mail, parcel and goods services that represent an important part of our critical infrastructure, says Tone Wille, CEO at Posten Norge and Bring.

International conditions

The international exchange of mail, parcel and goods shipments is to a greater extent impacted by restrictions in air traffic, which causes cancellations of passenger flights and reduced capacity. Freight transport is considered to play a role critical to society and within the EU the borders are open and the transport of goods by road has a high priority. 
-    The serious situation which is affecting all of society may entail that we will be unable to meet all contractual and customer obligations in the time ahead. We have therefore announced that this is a force majeure situation, so customers are prepared that the situation may quickly change, Wille says.
Bring and Posten Norge are focusing on operations and are continuously working to find good solutions. For this process we have close contact with our international partners, including the other postal organisations in the Universal Postal Union.

More people want home delivery of goods

Increased e-commerce recently has also led to more customers wanting home deliveries. 
-    In order to reduce the risk of infection when delivering packages and goods, we are implementing new digital signing solutions or allowing the drivers to sign themselves, Wille says.
We are following the national health authorities’ recommendations and have also implemented our own group-specific cleaning and hygiene measures for e.g. terminals, post reception centres, drivers and delivery.
As a rule, employees in administrative functions are working from home. So far, the group has not issued any lay-off notices.
The coronavirus situation is being closely monitored. Emergency preparedness is high and a crisis response team has been established in the group.